FAQs

To preserve the quality and shape of your bikini or swimsuit:

* Hand wash it in cold water after each use
* Avoid washing machine and dryer
* Do not use bleach or fabric softeners
* Air dry, avoiding direct sunlight

Caring for your bikini or swimsuit is part of the design — each piece is made to last longer.

Our embroidered bikinis or swimsuits require special care to keep their details intact:

* Hand wash with cold water
* Avoid rubbing the embroidery directly
* Do not machine wash or tumble dry
* Air dry, preferably on a flat surface
* Avoid rough surfaces

Yes, our bikinis and swimsuits are made with fabrics that offer UV protection, helping to protect your skin from sun exposure.

However, we recommend supplementing with sunscreen for safe exposure.

We recommend avoiding the washing machine.
Hand washing helps maintain the garment's shape, color, and elasticity.

You have 30 days from receipt of your order to request a return or exchange.

The product must be:

* Unused
* In perfect condition
* With original tags and packaging

To initiate a return, please write to us at:

iteurope.comercial@gmail.com

Include your order number and we will guide you through the entire process.

Return shipping costs are borne by the customer, except in the case of a defective product.

Once we receive the product and verify its condition, the refund will be processed within 5–10 business days.

Yes, you can request an exchange within 30 days, subject to availability.

To initiate a size exchange, write to us at:

iteurope.comercial@gmail.com

Include your order number and the size you need, and we will guide you through the entire process.

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Please email us at:

iteurope.comercial@gmail.com

Include your order number and what happened, and we will guide you through the process.