Shipping and Delivery

Shipping Policy - IT Europe

Last updated: May 5, 2026

IT Europe is committed to providing a fast, secure, and efficient shopping experience. Below you will find all the information about our Shipping Policy.

1. Delivery Times

Delivery times vary depending on the shipping zone:

  • Spain (Peninsula): Delivery within 24–48 business hours.
  • Balearic Islands: Delivery within 48–72 business hours.
  • Canary Islands: Delivery within 2 to 5 business days (may vary depending on customs procedures).
  • European Union (rest of countries): Delivery within 5 to 8 business days.

Orders placed before 2:00 PM are shipped the same business day.

These times are estimated and may be affected by external circumstances such as weather conditions, public holidays, or logistical incidents.

2. Shipping Costs
  • Spain (Peninsula): 3.95 €
  • Spain (Peninsula): Free shipping on orders over 50 €
  • Balearic Islands: 6.95 €
  • Balearic Islands: Free shipping on orders over 85 €
  • Canary Islands: 12.95 € (excluding possible customs fees)
  • European Union (rest of countries): 12.95 €
3. Free Shipping

Shipping is free for orders equal to or over 50 € within Spain (Peninsula) and over 85 € for the Balearic Islands.

4. Order Processing

Orders are prepared on business days. Orders placed before 2:00 PM will be processed and shipped the same business day. Orders placed after this time or on non-business days will be processed the next business day.

5. Delivery and Tracking

Once the order has been shipped, the customer will receive a tracking code to check the status of the shipment through the carrier.

6. Customs and Taxes

IT Europe is not responsible for any additional costs derived from customs, taxes, or fees applicable in the destination country, especially for shipments to the Canary Islands.

7. Delivery Issues

If your order does not arrive within the estimated time or there is any incident, you can contact us at: iteurope.oficial@gmail.com

We are committed to resolving any incidents as soon as possible.
8. Delivery Address

It is the customer's responsibility to provide a complete and correct shipping address. In case of error, reshipping the order may incur additional costs.

9. Absence or Refusal of Delivery

If the customer is not available at the time of delivery or refuses the order, it may be returned to our warehouse. In that case, the customer may incur a new shipping cost for re-dispatch.